Description: Apple II AppleShare Network: Troubleshooting Freeze-Ups
Header: Apple II AppleShare Network: Troubleshooting Freeze-Ups


 Article Created: 15 April 1991
 Article Last Reviewed:
 Article Last Updated:

 TOPIC ----------------------------------------------------------

 I have three AppleShare networks.  One has all new Apple IIGS computers,
 and the other two are mixed with Apple IIe systems, plus both old and new
 Apple IIGS computers.  They all come up fine but, two or three hours later
 they freeze.  When we restart the computers most (not always the same ones)
 freeze at the IIGS loading gauge. This happens only on the new IIGS models.

 I have about thirty Apple networks installed.  On some of them, new Apple
 IIGS computers froze from the beginning.  Replacing their logic boards seems
 to fix the problem.  However, on the last one, the problem just moved to
 another, previously "clean" computer.

 DISCUSSION-------------------------------------------------------

 First, check for bad RAM, the most common cause of a system locking up
 during startup.  This would explain why swapping logic boards cured the one
 case.

 Second, check for bad software on server.  In this case, this diagnosis is
 more likely, because the condition is appearing on more and more systems.
 Try re-installing the server, making sure you use the Network Products
 Installer disk.  Re-install the following:

 1) System 6.0.5

 2) AppleShare 2.0.1

 3) AppleShare Apple II Setup 2.1.1

 4) GS/OS 5.02
 Copyright 1991 Apple Computer, Inc.
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