Description: ProFile Formatting Error #21
Header: ProFile Formatting Error #21


 This article last reviewed: 29 March 1988

 PROBLEM DESCRIPTION:  Error #21 is generated when the ProFile is
 formatted using the Apple III System Utilities.

 BEFORE YOU START:  Familiarize yourself with the Apple III Owners
 Guide and ProFile Owners Manual.

 CAUSE:  Software damage has occured.

 CURE:  Use the following procedure:

 1.  Format the ProFile using the Apple III Systems Utilities and
 define the volume name as HVRMHGL. Another volume name can be
 defined once the ProFile has been formatted.

 Proceed to Step 2 if you again receive the error #21.

 2.  Format the ProFile using an Apple II/IIe with the ProDos
 utilities. Reconnect the ProFile to the Apple III once the
 ProFile has been successfully formatted and perform Step 1.

 Use the ProFile troubleshooting procedure (documented in ProFile
 Technical Procedures) if both Steps 1 and 2 fail to produce
 satisfactory results.
 Copyright 1988, Apple Computer, Inc.
 Keywords:  hts